The Impact of Implementing Total Quality Management System on Cost Reduction
Abdulrahman bin Saleh bin Muhammad Al-Furaih presented his research on the impact of implementing Total Quality Management (TQM) on cost reduction at the Gate Academy celebration. The following is an overview:
Introduction:
The values, concepts, and principles accompanying the Industrial Revolution laid the foundation for the transformation of societies into industrial ones. Current organizations and institutions have evolved from these necessary concepts, building structures and foundations to enhance their performance.
Global changes, occurring suddenly and surpassing the capabilities of organizations to adapt, rendered them incapable of sustaining their performance. This led to the need for developing managerial methods that industrial institutions could adopt to stay abreast of advancements. One of the latest trends that forcefully imposed itself and gained acceptance worldwide is Total Quality Management (TQM).
Numerous studies and research have demonstrated that focusing on production and delivering distinctive quality that meets customer needs and desires in local and international markets is crucial. Effective cost management has become an urgent necessity for achieving competitive success in the long term.
As customer needs and desires, which have become the most influential factor in the market, continue to change, and with price no longer the primary driver of customer behavior, comprehensive development of public facilities in highly competitive environments was necessary. This is to adapt to rapid developments and maintain their market share and competitive position.
Research Significance:
The significance of the study lies in the fact that the topic of Total Quality Management has captured the attention of researchers over the past three decades. TQM has played an effective role in the success of institutions by contributing to the reduction of production costs.
Scientifically, this study can be considered a source for researchers and students seeking a deeper understanding of Total Quality Management. It may serve as a starting point for researchers and those interested in conducting further research in this field.
Research Problem:
The problem of the study lies in answering the main research question: "What is the role of Total Quality Management in achieving a competitive advantage?" This leads to several subsidiary questions, including the definition and dimensions of TQM, its objectives, and the types of costs associated with TQM.
Research Objectives:
The study aims to:
Understand the concept of Total Quality Management and its dimensions.
Identify the objectives of Total Quality Management.
Explore the principles of implementing Total Quality Management.
Examine the types of costs associated with Total Quality Management.
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